All relationships begin with an agreement. Your relationship with your practice member is no different. The agreements that you and your team make when a practice member first enters your doors significantly sets the stage for their journey with you. A journey that may span many weeks, years or even a lifetime. In my experience agreements can be tricky. What happens with most chiropractors is that many of the agreements are assumed. Often the chiropractor assumes that the person wants…
You have ideas, services and products that you know can really help people and I bet that you are frustrated by the fact that all too often people just don’t seem to get it. Is it that people don’t seem to be willing to even entertain that what you have is something that could help them? Are they so stuck in their beliefs that they can’t stretch themselves to risk thinking that they are able to receive and attain something…
During our undergraduate years most of our time and energy is spent learning the ‘hard’ sciences of anatomy, neurology, biochemistry and spinal biomechanics. We eagerly focus on the skills and techniques that address the malfunctions that have produced the people’s maladies. Over my career as a chiropractor, principle to many associates and coach to a large numbers of chiropractors, I have noticed a pattern. New graduates have a major focus on the ‘problem’ that the person has, whether an allopathic…
Expectations that others do or be what you expect of them is a sure-fire way to frustration, low performance and shattered relationships in your practice, your team and community. Hardly a day goes by when Quest Coaching doesn’t field a call from a stressed out chiropractor or associate regarding the sorry state that their relationship is in. (It is usually at a crisis point). At the root of these in almost every case is failed expectations. It can be principals,…
Maybe there is a realisation that you didn’t achieve what you wanted at the beginning of the year. The resolutions and commitments that you made last New Year haven’t materialised BUT you may have also received a whole lot more (both good and bad) other than that which you ‘told’ the universe you wanted. The tendency at this time of year is to take the annual holiday at the beach, lounge around home or partake in energetically schussing down the…
As the classic film “Groundhog Day” staring Bill Murray beautifully depicted we tend to produce results based on the behaviours that we do. If we do the same behaviours next year as we did this year then there isn’t much chance of getting different in results in 2019. I was recently in the USA and was in a petrol station paying for some gas and the attendant, picking up on my accent said, “Oh, I have always wanted to go…
A wise teacher once told me “Know that if it is possible in the world it is possible for you”. In the chiropractic perspective, if another chiropractor is able to create an awesome practice it is possible for you – it’s simply a matter of the THOUGHT followed by the action of HOW. One of the most frequent justifications offered by those practitioners who are not reaching their potential in practice is something along the theme of “You can’t do…
I saw a new person in the practice last week. A lady, mother of two with a litany of health complaints. When I enquired whether she had been to a chiropractor before she replied with – “YES and I vowed never to go to a chiropractor again – it was an uncomfortable and rather ugly experience”, she added. My interest was now aroused. Then what changed your mind, I asked. She explained that her bias was turned around by some…
The actual profession of chiropractic – as a distinct form of health care — dates back to 1895. However, some of the earliest healers in the history of the world understood the relationship between health and the condition of the spine. Hippocrates advised: “Get knowledge of the spine, for this is the requisite for many diseases.” Herodotus, a contemporary of Hippocrates, gained fame curing diseases by correcting spinal abnormalities through therapeutic exercises. If the practice member was too weak to…
Have you paid attention to the way in which you move relative to your outcomes? Now, I don’t don’t mean the way you move your body, I mean the DIRECTION that you move your thinking in order to get your outcome. There are two ways that people can move on any issue – TOWARDS what they want or AWAY from what they don’t want. Think about yourself. Do you move towards the ‘carrot’ in achieving your outcomes or away from…
It goes without saying that when you are the sole practitioner the practice is all about YOU. The practice is yours in all aspects of ownership, responsibility and control. You are the focus and it is you who calls the shots. In your practice it is you who are there to serve your practice members and your team faithfully rallies around you to help you fulfil this important role. When you are the focus of the business it is appropriate…
As caring, sharing healers, chiropractors have a preference, in the main to be supportive and nurturing. These qualities are what set chiropractors up for success in their clinical field and get great results for their practice members. There are times, however when this style is counter-productive and it is appropriate to adopt a different style. Let’s take the bigger picture of improving prospective and existing client and public perceptions of you and your profession. Maybe we need to get more…
